We deliver all our wine coolers across the UK and the Republic of Ireland, we have a range of delivery options available to meet you requirements
Delivery times - Delivery times vary by product and are noted on the product pages of this website. Typically our wine coolers are delivered within 2-5 working days of their order, however there are products which are not stocked in our UK warehouse so may take a little longer. If the wine fridge is being imported from Europe the delivery time can take up to 15 days. You will be notified of the estimated delivery time and kept up to date with movements of your wine fridge via email or text message.
We deliver between 9am-6pm Monday-Friday. If you need a special delivery slot, AM or PM for example, this can be provided for an additional surcharge of £35+VAT. If you require a special delivery time please contact us with your booking reference number to arrange.
You will be advised of the date of the delivery in advance and on the day of delivery your delivery driver will call to give notice of their arrival.
Postcode Exclusions - For wine cooler deliveries there are some postcodes which require an extra delivery cost. The postcodes are AB31-AB35, AB36-AB38, AB41-AB45, AB55-AB56, FK17-FK21, GY, HS, IV21-24, IV26-27, IV40-56, IM, JE, KA27-28, KW0-KW15, KW15-17, PA20-23, PA28-31, PA34 5*, PA 34 4*, PA41-78, PA80, PH3-10, PH11-32, PH33-50, SI, TR21-25, ZE. If you require delivery to these postcodes please contact us before placing the order so we can confirm the cost of delivery.
All of Northern Ireland and Ireland wine cooler deliveries are subject to either a £54/£90 (depending on over counter or full size) delivery charge and Ireland £55/£95 (depending on over counter or full size). Shipping costs will be displayed at check out.
Obstructed or remote deliveries - If you require your wine cooler to be delivered to an address which is difficult to access in any way (narrow roads/staircases etc) for a standard 18 tonne lorry please advise us in advance so we can arrange the best solution.
If it is necessary to use special equipment (like a stair-walker for example) or hire a smaller van (like a luton van as opposed to the 18 tonne lorry) then a surcharge for delivery may be levied of up to £130+VAT. Customers with obstructed or remote deliveries will always be informed of the potential for extra fees including their cost before delivery if they have informed us beforehand of the potential difficulties and are under no obligation to keep the order if they do not accept the incremental delivery fees.
Damaged Items - We endeavour to deliver your wine fridge in perfect working order without defect. It is important that you inspect the item on delivery and if you notice visual damage do not sign for the wine fridge and contact us immediately for a resolution. It will be difficult for CoolerSomm to claim damage during transit if you've signed for damage goods.
Unsuccessful deliveries - It is the responsibility of the client to be present for the delivery and sign for the goods. The date of the delivery will be notified in advance and a 4 hour time window estimate given on the day, if the client is not present an aborted delivery fee of £160+VAT will be charged and the delivery not re-attempted until the fee is paid.
If the delivery is unsuccessful due to inaccessibility of location there may also be a delivery abort fee of £160+VAT but the customer will be warned of any suspected delivery issues beforehand and given the choice of accepting a potential aborted delivery.
